Privacy Policy for miravelora.sbs

We value your personal privacy and handle your data with utmost care.

Introduction to Our Privacy Policy

We are committed to protecting your privacy and ensuring transparency with your information. This document explains how we collect, use, and protect data when you visit our website.

By accessing this website, you agree to our policy. We encourage you to read all sections to understand your rights and our obligations regarding your personal information.

Information We Collect About You

Your data may be collected through forms or automatically via cookies and analytics tools.

Information Provided Directly

  • • Name and contact details shared in contact forms
  • • Messages sent through site forms
  • • Topic or query information you submit
  • • Feedback or suggestions shared
  • • Voluntarily uploaded communication

Information Collected Automatically

  • • Device type, browser, and operating system details
  • • IP address and geographic location estimates
  • • Site usage data such as pages visited
  • • Time and duration of visits to the website
  • • Interactions with on-page content

How We Use Your Information

Any information collected is used for communication, site improvement, and analytics.

  • • To respond to your inquiries or requests
  • • To enhance and improve website content
  • • For aggregated analytics and statistics
  • • To inform you about changes to our services
  • • For maintaining website security
  • • To ensure compliance with policies and law
  • • For any purpose with your explicit consent

Our Commitment: Your privacy is always respected and protected. We use reasonable security measures to safeguard information.

Sharing Your Information

We do not sell your data. Sharing is only for processing, legal compliance, or security reasons.

Involving Service Providers

Our service providers help process information securely. They follow strict confidentiality rules.

Compliance with Legal Duties

We may share data when legally required to protect you or comply with regulations.

Anonymous Analytics Statistics

No identifiable information is included in usage statistics.

Your Rights Regarding Data

You have the right to request access, correction, deletion, or restriction of your information.

  • • Request access to your personal data at any time.
  • • Request correction if your information is inaccurate.
  • • Request removal of your information from records.
  • • Obtain a copy of your data in portable format.
  • • Object to data processing at any time.
  • • Request processing is limited in certain cases.

To exercise any rights, please contact us via the information below. We respond to valid requests promptly.

How We Protect Your Data

We implement both technical and organizational measures to secure your personal data at all times.

Technical Security Measures

  • • Firewall and malware protection for servers
  • • Secure, encrypted connections for all forms
  • • Routine security patching and updates applied
  • • Continuous monitoring for unusual activity

Organizational Security Steps

  • • Limiting access to data within our team
  • • Regular staff training on data protection
  • • Reviewing policies and access permissions
  • • Strict confidentiality agreements in place

Retention of Personal Data

We retain personal information only as long as needed for its purpose or as required by Malaysian law.

  • • Account inquiries retained for relevant review periods.
  • • Data about resource use retained for effectiveness checks.
  • • Messages kept only as long as necessary.
  • • Financial communication data stored for audit needs.
  • • Marketing interaction logs deleted after twelve months.

Data is deleted when the retention period ends or on valid request.

International Data Transfers

Data transfers outside Malaysia occur only with adequate safety and legal protections.

  • • Secure transfer protocols used when needed
  • • Legal safeguards applied to international partners
  • • Partner compliance with privacy standards required
  • • Transfers only to countries with similar protections

Cookies and Tracking Usage

Our site uses cookies for technical, analytical, and functional purposes. For details, view our Cookie Policy.

Types of Cookies Used

  • • Required for the website to function properly.
  • • Track usage for site's analytical purposes.
  • • Enhance your user experience based on settings.
  • • Support features like form submissions and saved info.

See settings or your browser help to change cookie use.

Policy Updates and Changes

This policy may be revised to reflect security, legal, or site changes. Updates appear on this page.

  • • Major changes will be communicated via the website
  • • You are encouraged to review policies regularly
  • • Contact for any significant questions or concerns
  • • Your continued use means acceptance of any updates

Policy updates are effective from publication date.

Contact for Data Questions

For privacy and data inquiries, reach us below.

Miravelora

Unit 1.01, Ground Floor, Menara Boustead, 10050 George Town, Penang Malaysia

Phone: +60 7-612 9927

Email: content@miravelora.sbs

Last updated December 2, 2025

Effective from December 2, 2025